Privacy Notice February 2020
The LG Beauty Suite LTD Trading as The LG Beauty Suite
This notice explains what happens when we process your personal information. It covers when and why we collect personal information, how we use it and what we do with it.
The Notice covers one salon in Wellingborough Nene Court Shopping Village
All processing of personal data will be in line with the General Data Protection Regulation (GDPR) and in accordance with general UK legislation.
It is important for you to read this so that you are properly informed and also are aware of your rights under GDPR.
Personal data is any information by which an individual person can be identified. This includes a name, an identification number, address, email address, IP address, photo, date of birth, phone number and images captured by our CCTV cameras. This covers any factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of a person.
Processing includes collection, recording, organising, storage, adapting, retrieval, use, erasure or destruction.
We are committed to keeping your information securely and with respect.
For any information please contact Chantelle Russell
1) What Information do we collect?
We only collect information when we need it to provide our services, to promote our services, to maintain our accounts and records and comply with UK law.
For general enquiries by phone or email
For individual bookings at our Salons
For Corporate and other group bookings
For any Feedback form
We may ask for written consent to receive marketing materials from us that we believe would be of interest to you.
We also process personal information about our suppliers, employees, independent contractors, advisers and other professional experts.
We sometimes process sensitive classes of, including medical details, for which we will request specific consent from the individual.
2) Who will we share your data with?
We sometimes need to share personal information with other organisations that we work with or who provide services on our behalf. When sharing information we will comply with all aspects of current data protection law.
Your data may be shared with our self-employed Therapists and other expert contractors at the Salons to the extent necessary to provide the agreed service.
For group bookings made through a company or other third party the basic contact data will be shared with the company or third party arranging the services.
Where necessary or required we share information with
We never share personal information with any other organisation for third party marketing purposes.
Third Parties will also have access to some of your information through your use of our website www.thelgbeautysuite.co.uk on a limited basis. These will include Google Analytics and any booking software.
3) The Legal Basis for the Processing
The legal basis for processing shall be:
4) Consent and Children
Before any information is collected for a child we will need to obtain the consent from a person holding parental responsibility. A child is a person under 16 years of age.
5) Sensitive Data
The image of the Customer may be collected at various points in the Salons. This is provided for the security and safety of our Customers as part of our service to them. The Customer will be giving their consent to this when they sign the registration card.
Consent can be withdrawn but then we can no longer provide any Services and the Customer must not enter the Salon premises.
Visible and readable signs on the premises will inform the Customer that they are being recorded. The signs will include details of the organisation operating the system.
CCTV will not be used except in exceptional circumstances in locations where the Customer could expect privacy.
The CCTV images are subject to the same rules as all other Data and the Customer has the same rights.
The CCTV images will only be kept for as long as necessary to meet the purpose of recording them.
7) Security of Processing
We are implementing technical and organisational measures to ensure personal information processed remains secure but absolute security cannot be guaranteed.
8) How long will we keep your data?
Personal data is retained only as long as necessary to comply with statutory retention periods. At the end of those periods the data will be securely deleted provided it is no longer required to fulfil the contract or any legal proceedings.
9) Failure to provide data
Sometimes the provision of personal data by an individual is required by law or failure to provide can result in us being unable to provide the service agreed. If an individual should fail to supply such information we shall not be liable for the consequences of being unable to complete any contract for services.
10) Your rights
We are committed to upholding your rights in respect of your personal data.
You have a right to ask us what personal information we hold about you and to request a free copy of your information. This is known as a Subject Access Request (SAR). SARs need to be in writing and we ask it is accompanied by proof of your identity and address.
If you want specific information e.g. a particular time frame please clarify this in your written confirmation of consent.
If someone is requesting information on your behalf we shall need your written consent and evidence of ID for both of you.
We have to comply you with the information you request within 30 days although we will endeavour to do so as soon as possible.
You can ask us to rectify your personal data if it is inaccurate or incomplete. Please assist us by informing us of any obvious changes.
This is known as the ‘right to be forgotten’. In some circumstances you can ask for your data to be deleted or removed. However we will need to consider each case on its circumstances and it may be that we are obliged to retain the data under our legal and other obligations.
Where consent forms the basis of processing you have the right to withdraw that consent at any time.
11) Recruitment procedures
We will collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may be done electronically.
If the procedure concludes with an employment contract being completed the submitted data will be stored in order to process the employment relationship and comply with legal requirements.
If no employment contract is concluded the applicant’s data and any application documents will be automatically erased three months after notification of the refusal decision provided none of our other legitimate interests are opposed to erasure.
In the first instance please send any complaints to Chantelle Russell as above.
You may not transfer any of you rights under this Privacy Notice to any other person. We may transfer our rights where we reasonably believe your rights will not be affected.
This Notice will be governed by the laws of England.
This Notice will be updated from time to time and a copy of the latest version will be on our website.
The LG Beauty Suite
Nene Court, Nene Ct., Wellingborough, England NN8 1LD, United Kingdom
Our aim is to set a new standard in luxury through stylish surroundings,
the highest quality products and expert staff providing
a level of service that leaves you feeling like a true V.I.P!
© 2021 The LG Beauty Suite ltd - All Rights Reserved.